Frequently Asked Questions

CheaterScanner is an AI-powered platform that scans publicly available dating profiles across multiple apps. When you initiate a search, an AI Worker Agent is assigned to your case. This agent updates profile settings across supported apps and systematically searches for matches using a two-stage process: first matching basic information like name, age, and location, then employing facial recognition technology to verify potential matches.

Yes, CheaterScanner is legal to use. We only search for publicly available information on dating platforms — information that anyone could find manually. We adhere to privacy laws and dating app terms of service. However, how you use this information is your responsibility. We recommend open and honest conversations with your partner about your concerns.

We scan Tinder, Bumble, Hinge, and other major dating apps. Our team maintains active accounts across all supported platforms and continuously updates our AI agents to work with new apps and adapt to changes on existing ones.

You must provide three essential pieces of information: the person's first name, approximate age, and location. The more accurate this information is, the better your matching potential. Optionally, uploading a photo enables our facial recognition system to detect profiles even if they're using a different name or age.

Our technology uses a two-step matching process: first matching basic information like name, age, and location, followed by advanced facial recognition to verify potential matches. We have benchmarked our system against other popular tools on the market and results consistently demonstrate strong reliability — we claim a 99.6% accuracy rate for verified matches.

While initial results may appear within minutes, a complete search takes approximately 48 hours. During this time, our AI agents configure profiles across platforms, conduct active searches in target locations, and verify potential matches using facial recognition. You'll receive an email notification when the full search is complete.

Our system monitors profile activity timestamps, analyzes profile modifications and activity patterns, and cross-verifies activity across multiple dating apps. This gives us a comprehensive picture of whether the person has an active, recently-used presence on dating platforms.

If you believe our results are showing inaccurate information, please contact our support team using the email address you used to make your purchase. We'll review your case and can initiate a new scan with refined parameters if needed.

We employ industry-standard encryption for all search data. We never share your information with third parties, and data is encrypted both in transit and at rest. You can request complete data deletion at any time by emailing support@cheaterscanner.com.

No. Your search is completely anonymous. The person you are searching for will have no knowledge that a scan was conducted. Our AI agents operate discreetly, the same way any user would browse the app. No flags or notifications are sent to the searched person at any point.

Photos used in searches are processed solely for the purpose of facial recognition matching. They are not stored beyond the duration of your scan, are never repurposed for any other use, and are never shared with third parties.

Charges will appear on your billing statement as Cheaterscanner.com. We use secure payment processing and do not store your full payment details on our servers.

Yes. We offer a 30-day money-back guarantee if the service completely fails to locate any matching profiles or if core functionality doesn't work as described. Refunds are reviewed case-by-case. See our Refunds & Cancellations page for full details.

Email support@cheaterscanner.com to cancel your membership or request full data deletion. We process all cancellation requests within 48 hours and will send you a confirmation email once your data has been completely removed from our systems.